6 REASONS MOST ARE UNABLE TO ACCESS THE CONFERENCE

  1. If you already installed the free software and still can't gain access to the conference rooms. You may have waited too long to enter. Ministry policy is that, anyone that registers without entering in within 30 days will be deleted. They will have to re-register. Those that have entered in, but stopped coming for 30 days will also have to re-register.
  2. If you already installed the free software and still can't gain access to the conference rooms. You may be using an incompatible browser. (Like Firefox or Opera) Try this the first time you enter, USE MICROSOFT INTERNET EXPLORER (MSIE), or any other web browser that uses the MSIE DLL engine. Older versions of browsers like FireFox and Opera may not allow access on some computers for some strange reason.
  3. If you have already installed the free software, and are using MSIE but still can't enter the POGM conference room. It may be because you are using a MAC computer. This software does not support MAC. However, if you have a Windows emulator installed on a MAC you can gain access. There is also a work around on more recent MAC OS'. (see below)
  4. You are using Vista and you're getting "error #2." Turn off your firewall, or give "Ivocalize.exe" inbound and outbound permissions in your firewal configuration. The POGM chat requires inbound traffic so you can see text chat from others as well as hear them. And it needs outgoing traffic ability for others to see yoru text or hear your voice.
  5. If you have already installed the free software, and are using MSIE and you are not using a MAC computer, it may be that your IP address has been BANNED for unChristian activity in the conference. If this is the case, please contact us to rectify the matter.
  6. It all has to do with the browser. On some systems only MSIE browsers will work. Firef9ox, Chrome, and other browsers may fail when trying to enter. So, if you have a Windows PC, try using the browser that comes with your system first.

There are a few reasons why you will get error #2

  1. your firewal is blocking the software (IvocalizeClient.exe)
  2. your anti-virus software (like Norton) has a personal firewall blockign the software  (IvocalizeClient.exe)
  3. you have an audio program running. (like Windows media player)
  4. this may seem crazy but... try plugging in a microphone. Your sound card will create a "hard" connection and you're in! Even if you plug headphones into the mic slot it seems to work! Wierd huh!?

CLICK HERE IF YOU'RE USING A MAC.

ontheair.jpg

If you are unable to access the Conference
for any reason, you can listen to all that's being
shared in the conference on WTPR radio. There
is nothing to install. The broadcast can run
through most PC music software.
( All scheduled gatherings are now SIMULCAST on WTPR.)